Lifeline Telephone and Internet Discount Program | Lifeline Telephone and Internet Discount Program
Eligibility
Those who receive public assistance or have income at or below 135% of Federal Poverty Guidelines; one discount per household; Qualifying for state or federal programs like SSI, FPHA, SNAP food stamps and Medicaid automatically qualifies a person for Lifeline
Hours
24-hours website
daily 9am-9pm Eastern Time support center
800-234-9473
Voice·
Toll-Free Support Center
Application process
Visit website to apply online or download application; call or email for assistance. To find companies near you, visit https://cnm.universalservice.org/ and enter your zip code. It is recommended that individuals apply for the Lifeline program first, and, after qualifying, choose a phone or internet company near them that offers the Lifeline benefit and sign up for service with them. They can also ask their current company (if they have one) to apply their Lifeline benefit to a service that they are already getting (if the company offers the Lifeline benefit).
Fees
None
Service area
All ZIP Codes, All States
Provides a monthly discount on the basic service of telephone or internet service for households on low income. This may include the cell phone, activation, limited minutes, limited data, and internet; discount may cover entire cost of basic service.
Last Assured
10/01/2025
Providing organization
Lifeline Telephone and Internet Discount Program
Provides a monthly discount on the basic service of telephone or internet service for households on low income. This may include the cell phone, activation, limited minutes, limited data, and internet; discount may cover entire cost of basic service.