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Non-Emergency Medical Transportation | Arizona Complete Health Medicaid Plan

1850 W Rio Salado Pkwy, Ste 211, Tempe, AZ 85281-5713

Eligibility

Children and adults who are on AHCCCS.

Hours

24-hours member services & nurse line Mon-Fri 8am-5pm transportation requests
866-534-5963
Voice·

Toll-Free Nurse Line

888-788-4408
Voice·

Toll-Free Member Services

Languages

English, Spanish; other languages through phone interpreter service

Application process

Call Customer Service or visit website to locate a provider, Contact provider to confirm documents required

Fees

None for information; co-pays may apply for some services

Service area

AZ
Provides an AHCCCS Health Plan for statewide. Partners with a system of providers that deliver behavioral health and medical care to people who are signed up for AHCCCS/Medicaid. Offers non-emergency medical transportation to and from covered medical and behavioral health appointments. This service is available for members who are unable to provide or pay for their own transportation. Accepts and attempts to resolve complaints.

Last Assured

02/01/2026

Providing organization

Arizona Complete Health Medicaid Plan
Provides an AHCCCS Health Plan for statewide. Partners with a system of providers that deliver behavioral health and medical care to people who are signed up for AHCCCS/Medicaid. Offers non-emergency medical transportation to and from covered medical and behavioral health appointments. This service is available for members who are unable to provide or pay for their own transportation. Accepts and attempts to resolve complaints.