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Medicaid Appeals/Complaints | Office of Human Rights SMI Special Assistance

Provides a way to submit an SMI grievance or request an investigation alleging that a rights violation or a condition requiring investigation has occurred or currently exists.

Last Assured

01/01/2024

Physical Address

801 E Jefferson St, Phoenix, AZ 85034-2217

Hours

Mon-Fri 8am-5pm

Voice

602-364-4585

Main

Application process

Call, Write

Eligibility

AHCCCS members designated SMI. Any person, age 18 or older, his or her guardian, or designated representative, may file an appeal related to services applied for, or services the person is receiving. The request may be verbal or written and must be initiated no later than one year after the date of the alleged rights violation or condition requiring investigation. Forms for filing are available at AHCCCS, the Arizona State Hospital, the T/RBHAs, case management sites and at all provider sites.

Languages

English, Spanish, Tohono O'odham

Service area

AZ

Agency info

Office of Human Rights SMI Special Assistance

Provides a way to submit an SMI grievance or request an investigation alleging that a rights violation or a condition requiring investigation has occurred or currently exists.