Non-Emergency Medical Transportation | UnitedHealthcare Community Plan
Confidential location, Phoenix, AZ 85001
Eligibility
Children and adults who are on AHCCCS in Gila, Pima, Pinal, and Maricopa counties
Hours
Daily 8am-8pm member services
24-hours nurse line
24-hours transportation line
888-700-6822
Voice·
Toll-Free Transportation
877-440-0255
Voice·
Toll-Free Nurse Line
800-348-4058
Voice·
Toll-Free
Languages
English, Spanish; other languages through phone interpreter service
Application process
Call or visit website to locate a provider. Bring photo ID, AHCCCS card, Social Security card, list of medications, and name of family doctor to first appointment.
Fees
None for information; co-pays may apply for some services
Service area
All ZIP Codes, AZ
Provides an AHCCCS Health Plan for central and southern Arizona. Partners with a system of providers that deliver behavioral health and medical care to people who are signed up for AHCCCS/Medicaid. Offers non-emergency medical transportation to and from covered medical and behavioral health appointments. This service is available for members who are unable to provide or pay for their own transportation. Website offers a database of providers searchable by location and service. Accepts and attempts to resolve complaints.
Last Assured
03/01/2026
What's Here
Providing organization
UnitedHealthcare Community Plan
Provides an AHCCCS Health Plan for central and southern Arizona. Partners with a system of providers that deliver behavioral health and medical care to people who are signed up for AHCCCS/Medicaid. Offers non-emergency medical transportation to and from covered medical and behavioral health appointments. This service is available for members who are unable to provide or pay for their own transportation. Website offers a database of providers searchable by location and service. Accepts and attempts to resolve complaints.