Transportation Security Administration | Transportation Security Administration
601 S 12th St, Arlington, VA 20598-6801
Eligibility
No restrictions
Hours
Mon-Fri 8am-11pm, Sat-Sun 9am-8pm Eastern Time by phone
855-787-2227
Voice·
Toll-Free TSA Cares Helpline
866-289-9673
Voice·
Toll-Free Customer Service
Website
https://www.tsa.govApplication process
Call, email through website, or visit website for information. Travelers with disabilities, medical conditions, and other special circumstances must call 72 hours prior to traveling to request assistance during the security screening process.
Fees
None
Service area
All ZIP Codes, AZ
Works to secure the nation's transportation systems while ensuring the freedom of movement for people and commerce. Responsible for security on airports, highways, railroads, ports, mass transit systems, and pipelines. Website provides information about the passenger screening process, items permitted in carry-on luggage, and guidelines for transporting food, pets, medications, weapons, and more. The TSA Cares helpline provides assistance to travelers with disabilities, medical conditions, and other special circumstances during the security screening process.
Last Assured
10/01/2025
Providing organization
Transportation Security Administration
Works to secure the nation's transportation systems while ensuring the freedom of movement for people and commerce. Responsible for security on airports, highways, railroads, ports, mass transit systems, and pipelines. Website provides information about the passenger screening process, items permitted in carry-on luggage, and guidelines for transporting food, pets, medications, weapons, and more. The TSA Cares helpline provides assistance to travelers with disabilities, medical conditions, and other special circumstances during the security screening process.