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Medicaid Appeals/Complaints | Banner University Family Care

5255 E Williams Circle, Ste 2050, Tucson, AZ 85711-7719

Eligibility

Children and adults who are on AHCCCS in Cochise, Gila, Graham, Greenlee, La Paz, Maricopa, Pima, Pinal, Santa Cruz, Yavapai, and Yuma Counties

Hours

Mon-Fri 7:30am-5pm member services 24-hours nurse line

Languages

English, Spanish; other languages through phone interpreter service

Application process

Call to locate a provider

Fees

None for information; co-pays may apply for some services

Service area

Gila County, AZ
Pinal County, AZ
Yavapai County, AZ
Pima County, AZ
Santa Cruz County, AZ
Graham County, AZ
Cochise County, AZ
La Paz County, AZ
Yuma County, AZ
Maricopa County, AZ
Greenlee County, AZ

Description

Provides an AHCCCS Health Plan for central and southern Arizona. Partners with a system of providers that deliver behavioral health and medical care to people who are signed up for AHCCCS/Medicaid. Offers non-emergency medical transportation to and from covered medical and behavioral health appointments. This service is available for members who are unable to provide or pay for their own transportation. Accepts and attempts to resolve complaints.

Last Assured

05/01/2025

Providing organization

Banner University Family Care

Provides an AHCCCS Health Plan for central and southern Arizona. Partners with a system of providers that deliver behavioral health and medical care to people who are signed up for AHCCCS/Medicaid. Offers non-emergency medical transportation to and from covered medical and behavioral health appointments. This service is available for members who are unable to provide or pay for their own transportation. Accepts and attempts to resolve complaints.