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Assists asylees, immigrants, parolees, refugees, Special Immigrant Visa holders (SIVs), and human trafficking survivors. Assists with asylum applications, family-based petitions, citizenship, permanent residency, replacement of lost or stolen documents, Special Protected Status Deferred Enforced Departure, Deferred Action for Childhood Arrivals (DACA), visas, Violence Against Women Act (VAWA) petitions, and family reunification. Drop-in SIV services include reception and placement, matching grants, Preferred Communities, employment services, cultural orientation, and state Refugee Resettlement Program (RRP) benefits.

Provides services for refugees including Refugee Medical Assistance, Refugee Cash Assistance, Unaccompanied Refugee Minors Program, English language training, preventive health program, mental health services, and other general services geared toward refugees.